When it comes to customer communications, many organisations are still relying on whatever “just happens” day to day: WhatsApps, mobile phone calls, ad-hoc videos and photos, inconsistent updates, and no central visibility for leadership.

The current challenges facing the industry, the importance of customer experience for retention, and how digital communication is changing the home-buying journey.

Popular social apps weren’t designed for housebuilder customer communications or business messaging, and using them can create serious problems.

Unmonitored messaging can seem harmless…until it isn’t. If your teams are using personal platforms to speak to customers, it’s time to ask: is your messaging putting your business at risk?

The key differences between social media and social messaging, how each is being used in the housebuilding industry, and why it’s time to manage both channels with equal care.

What exactly is the automotive industry doing right? And what can we learn from them in the housebuilding industry to improve the customer journey and generate more sales?

In an increasingly connected world, messaging apps have become our default mode of communication - not just between friends and family, but also between businesses and their customers.

Video has become a powerful tool in customer communication, helping businesses engage, inform, and convert like never before. But what if we told you that using video could cause too much success?

Movin Technology featured in Showhouse Magazine for transforming customer communication in housebuilding

In 2025, instant service has become the norm. Whether through social media, messaging, or online shopping, we as consumers expect to get what we need quickly and effortlessly and expectations have now shifted to bigger purchases like homes and cars.

How you can leverage video messages to enhance your customer service and sales strategies this Christmas.

Why secure, business-focused communication tools are essential for housebuilders.

In today’s rapidly evolving world, video communication has become a powerful asset in a house builder’s toolkit.

In today’s competitive market, making a genuine connection with potential buyers is more crucial than ever.

Redrow Homes has scooped a prestigious award from the Institute of Customer Services for the Best Application of Technology award following their use of Movin Technology.

Cala Homes have introduced MovinOnApp into their Glasgow developments, embracing new technology to ramp up on virtual viewings and cut down on local emissions.